Responsible Gaming
Gaming Should Be Entertainment
At Lacuna Events, we believe online casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you choose to play, please do so responsibly and within your means.
Remember: the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never chase losses.
Age Verification
Online gambling in Canada is restricted to individuals who are at least 18 years of age (or the legal age in your province, whichever is higher). Some provinces have specific regulations—please verify your local requirements.
We are committed to preventing underage gambling. All players must verify their age during registration and account setup.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:
- ☐ Spending more time or money on gambling than intended
- ☐ Feeling the need to gamble with increasing amounts of money for excitement
- ☐ Repeatedly trying to cut back or stop gambling without success
- ☐ Gambling to escape stress, anxiety, or negative emotions
- ☐ Chasing losses by gambling more to recover money lost
- ☐ Lying to family or friends about gambling activities
- ☐ Borrowing money or using credit to fund gambling
- ☐ Neglecting work, school, family, or personal relationships due to gambling
- ☐ Feeling anxious, irritable, or restless when unable to gamble
- ☐ Gambling with money needed for essentials like rent, food, or utilities
Self-Help Tools & Responsible Gaming Features
Most online casinos offer tools to help you maintain control. Consider using:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you're comfortable with before taking a break
- Session Reminders: Receive notifications after playing for a set period
- Reality Checks: Pop-up notifications showing how much time and money you've spent during a session
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling accounts
- Cooling-Off Periods: Take a voluntary break from gambling for a set duration
Always use these tools if you feel your gambling is becoming problematic.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Contact these organizations:
Canada
- Responsible Gambling Council — www.responsiblegambling.org
Evidence-based resources and support for Canadians - Gamblers Anonymous Canada — Free peer support meetings across Canada
- Problem Gambling Institute of Ontario — Counselling and resources for Ontario residents
International Resources
- GamCare (UK) — www.gamcare.org.uk
- GamStop (UK Self-Exclusion) — www.gamstop.co.uk
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au
- National Council on Problem Gambling (USA) — www.ncpgambling.org
Crisis Support
- If you're in crisis, contact a local crisis hotline or mental health service in your area
Need Help?
If you believe you have a gambling problem, please reach out for support immediately. There is no shame in asking for help. Many people recover from problem gambling with the right support and resources.
Contact the Responsible Gambling Council or a local counselling service in your province today. Your health and wellbeing are more important than any wager.